I should have known that this wasn't going to be a good experience when the place was completely dead at dinner time. It's hard to know how busy places could get or should be when you aren't from the area. I was only visiting my sister in California for a few days and this was only our second time going out at night for a meal. She mentioned how dead it was and that maybe we should look around at the other restaurants in the strip, but I was dying to have her try Pho for the first time.
When we walked inside the first thing that my sister noticed was that it was empty. It was around 7pm on a Wednesday and the only people that were in this restaurant were the servers and cooks. The servers looked clean and well put together being that they were all in black uniforms with their hair pulled back and well groomed in general. The decor was crisp and colorful with clean lines. It was well lit and clean overall. I liked the wall full of plants and the minimalist approach that they implemented and it was nice to see the kitchen was open for the patrons to watch their meals being made.
While I appreciate how they handled the problem with the bad noodles and mediocre soup it still frustrates me that companies with Pho in their title can't even get their main dish right. I'm sorry for the poor review and I wish I could give them a second chance, but I was only visiting for a couple of days and I didn't want to take the chance on another mediocre meal.